FAQ

Become A Driver

Ride
Drive

messages.footer.back

Not in Kochi? Please enter your location to help us display the correct information for your area.

Rider's FAQs

Pricing of the service
- RYDE-Taxi
  Base fare : 3.75 SR
  
  Min fare : 8.5 SR
  
  per min : 0.19 SR
  
  per km: 0.94 SR
  
  RYDE-Standard
  Base fare : 4.0 SR
  
  Min fare : 8.5 SR
  
  per min : 0.28 SR
  
  per km 1.10 SR
  
  RYDE-SUV
  Base fare : 6.25 SR
  
  Min fare : 15.0 SR
  
  per min : 0.40 SR
  
  per km : 1.30 SR
  
  RYDE-Executive
  Base fare : 8.80 SR
  
  Min fare 19.0 SR
  
  per min : 0.60 SR
  
  per km : 2.40 SR

Cancellation Fees
- Cancellation fees will differ from one vehicle type to another
  
  RYDE-Taxi = 4 SAR
  
  RYDE-Standard = 6 SAR
  
  RYDE-SUV = 9 SAR
  
  RYDE-Executive = 16 SAR

Driver's FAQs

- How to Transfer Money To The Company
  - By using Company Bank Account or by using STC PAY App.
    
    If you want to use STC Pay : You will transfer the amount directly to the company business Wallet from STC PAY APP (Go to Home Page > Menu> Company Payments> Click on the company logo and enter the required amount)
- How to calculate RYDE commission?
  - Our monthly commission will not exceed 250 SR, it is calculated as follows:
    
    The amount of 250 SR will be deducted when the total income reaches 2500 SR and there will be no commission for your income above 2500 SR. When the total income is less than 2500 SR ,10% will be deducted only.